These are contracted services commonly known as Annual Maintenance Contract (AMC). Thru this offering, services are given to companies which have a large number of PCs installed at one location. AMCs cost a fixed amount towards services for the whole year. We provide AMCs with or without resident engineer depending upon PC -count under contract.

Businesses sign up for this service because they need shortest response time in attending their service calls. Sometimes they need our service technician available in their premises thru the working hours of their business, every single day. We provide resident engineers with fitting skill set to such businesses. Here, you get on-site availability of technician and off-site back end support from our office. This arrangement far outweighs the benefits of recruiting your own PC hardware technicians.

AMCs are age old method of providing IT support services. However, what sets us apart is the way we execute our AMCs. Our services under AMC are exceptionally proactive. We sense the trouble and take measures much before the problems actually strike and cause extended downtime and catastrophic failure. By constantly analyzing service call patterns for all customers we are able to flag abnormal-equipment-behavior and take corrective measures.
These services cover servers, desktops, laptops, printers, operating systems, network equipment and infrastructure, server and desktop applications etc. With a broad portfolio of competencies, we strive to become single point of contact for all IT related matters of our customers.

Key features of our AMC Services are:

• Over 10 years of IT Maintenance and Support experience.
• Honest, efficient and organized service approach.
• Trained and competent technicians.
• Resident Engineer placement, if needed.
• Short turn-around time on complex problems.
• Support for legacy as well as advanced technologies.
• On-the-fly arrangement of stand-by parts as and when needed.
• Desktops, Laptops, Printers, Monitors repaired under the same roof.
• One –stop-shop for all your IT related requirements.