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What are your charges? |
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Our minimum service charges are Rs.400/- for desktop and Rs.552/- for laptop . |
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Which areas do you service? |
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We service entire Mumbai municipal area and nearby suburbs. |
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Do you take AMC of home PCs? |
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Yes we take AMC of home PCs. |
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Do you take AMC of corporate PCs? |
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Yes we take AMC of corporate PCs |
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What are your AMC Charges for corporate PCs? |
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AMC charges depend upon quantity of PCs and scope of support. |
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What is the scope of your AMC service? |
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We cover hardware, systems software and application software. |
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Do you replace faulty parts on site? |
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Yes we replace most of the faulty parts on site. |
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What are your working hours? |
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We work from 9.30 AM to 6.30 PM Monday to Saturday. |
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Do you sell or upgrade PCs, laptops, servers? |
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Yes we do upgrade and sell IT equipments. |
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Do you charge again if the problem can not be solved in one visit? |
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We do not charge for additional visits if problem is not solved in one visit. |
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You solve a problem, but what if it occurs again in next 2-3 days time? |
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We provide a free visit on case-to-case basis. |
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Do you repair computers parts? |
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Yes we do repair computer parts. |
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What are your charges for repairs of parts? |
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Repair charges vary from part-to-part and case-to-case. |
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Do you provide stand-by equipment when repairs are in progress? |
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Stand-by parts are provided to corporate customers under comprehensive AMC. |
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Do you appoint resident engineers on corporate AMC site? |
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Yes we do appoint resident engineers based upon client requirements. |
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Do you repair laptops? |
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Yes we do repair laptops of all brands. |
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Do you accept credit cards? |
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No we do not accept credit cards. |
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Do you take guarantee of user data on PCs that you service? |
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No we not take guarantee of user data. Users must take data back-up before calling us or sending their PCs for service . |
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How long do you take to attend to service calls? |
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Service calls booked before 1 PM are attended same day. Calls booked after 1 PM are attended on next working day. |
